FAQ

Frequently Asked Questions

Over the years we have had many questions about our poker and casino software. We are trying to answer these questions here. You are welcome to contact us with your pre-sales queries at any time if any of your questions are not answered here.

What models of your software are available?

Our software is built for the following Models:

  • Subscription Poker
  • Real Money Poker
  • Network Software

What is the difference between subscription poker and Real Money Poker?

In subscription poker, your revenue is primarily through monthly subscriptions received from your members to play the games for free.
In Real Money players, your revenue primarily comes from a commission on the pot for each completed hand and tournament fees.

Do the Real Money versions also include Play Money tables?

Yes, all versions of our software will allow you to create Practice or Play Money tables.

Is there a limit to how many tables I can create on my software?

No there is no limit to the number of tables you can create on your poker site for playing games

I only want play money software as I only want to provide entertainment for my members. How much would this cost?

Play money software costs the same as real money software. Although you are offering it to your players for fun, the cost remains the same.

What operating systems are supported by your software?

Our Poker software is only available for Windows. A Mac and iPhone version will be available soon.

Does your software run in a browser?

No our software does not run in a browser at this time. A browser based version is currently under development. We will advise you when a browser version is available.

Does the software run on 32 and 64 bit systems?

Yes our software will run on both 32 and 64 bit windows operating systems with Windows 2000 or later versions. .NET framework is required on all desktop computers.

Is your software Scalable?

Yes the software is hot scalable to support thousands of concurrent players. Our Dynamic Load Balancing technology means you can scale the software within 60 minutes if required.

How many concurrent players can your system support?

The system can support 5000 concurrent players per server. The scaling can increase this number in multiples of hardware boxes and CPU scaling. The exact specifications for this are available on request only.

What are the server requirements for your software system?

Minimum Server requirements are as follows:

  • Intel Dual or Quad XEON Processor 2.6 GHz
  • 8GB RAM DDR2 / DDR3, 16GB Preferred
  • 2 x 80GB HDD @ RAID 1
  • 2 x Gigabyte Ethernet Cards on each box
  • Windows X32 or X64

Is it possible to use your solution in land based casinos?

Yes we have already provided and have land based casinos operational on our software. The degree of customization offers total control on your entire operations.

What after sales support solutions do you have?

We have various support options available for customers and their players. Depending on the product solution chosen by you, we can offer a variety of support options such as Phone, Live Chat, Email and Ticket Systems. All custom built software is also supported by our warranties as detailed under your contract.

Where can I see a demo of your poker and casino software?

Please contact our sales representative or send us an email request for a demo by filling up the Request for Information form from our website.

How many games are included in your casino?

We include at least 30 Vegas Style casino games in your web site. More games will be offered on a routine basis to ensure that your players have variety. Please discuss these details with our sales representative at any time.

Do you have a specs sheet I can download for your poker and casino software?

You can visit the download section and download all the documentation related to our poker and casino software along with other fact sheets.

How much time would it take for me to get your poker software online?

Depending on the design, we require 2-4 weeks for deployment following design approval from your side. You are welcome to provide design ideas and we will do our best to incorporate these in the software. Not all our licensing models can be customized. Please consult the sales representative for information about customization and design.

Many of my players have low speed internet connections. Will this affect their game?

We have incorporated many cutting edge technologies to provide a smooth gaming experience even for dial-up customers. If the connection quality is very poor with frequent disruptions to communications between the client and server, there will be a drop in the quality of experience. We do suggest a cable or broadband connection with 64kbps speed for decent game play.

What is your poker network?

If you do not wish to invest heavily in your own poker software, servers and back end management systems, Salus will provide you all these in return for a small revenue share from your poker room. This is a very ideal solution for those who already have a related product like sports betting or a community site with subscribed members. You will be able to augment your business by offering poker and vegas casino games to keep your members attracted to your site. You can find more information at http://www.pecannetworks.com or you can contact our sales representative for more information.

Can I have affiliates on my web site?

Our poker and casino solution includes a complete n-tier fully integrated poker and casino affiliate management system along with banners and codes. You can also add more banners as you like from your admin control panel. These will be immediately available to your affiliates in real-time.

What security features are built into the software?

The software is built from the ground up with security in mind.

  • All communications between the client and server are on a secure channel
  • All communication between client and server is fully encrypted with 2 layers of security encryption. We use the Blowfish and RSA 1024 bit encryption algorithms in dual layer mode.
  • Client software is fully protected by encrypting and protecting it with industrial strength software that prevent any kind of reverse engineering.
  • Our Server systems are protected with hardware firewalls and 24x7 monitoring software as well as physical monitoring
  • We have sophisticated intrusion monitoring systems in place for our network systems.

Does your software have multilingual support?

Yes our software has multilingual support though the software is only delivered in English. Please discuss your multilingual needs with our sales representative to understand the process of adding more languages. We will offer necessary assistance to include the languages of your choice free of cost.

What training do you offer to operators?

All customers who buy our poker software are provided full training in administration, management and use of the poker back end system free of cost. Additional assistance is available at all times via email and live chat in case you need any additional help in usage of the system. In addition, the entire system is delivered with full documentation and user manuals for easy access to help and references.

What about updates for the system?

Each customer is offered updates based on the package that is purchased. Depending on your chosen package, you will receive all updates to the extent of your update coverage.

Do I get source code for the poker or casino software?

No we do not sell source code under any conditions.